24.8"x 4.13" Cold and Hot Gel Beads Neck Wrap with Soft Plush Backing for Neck & Shoulder Pain Relief

Product Features & Functions: 

• Dual-Sided Design: This neck wrap pack is made of double-sided PVC and soft plush backing. It is filled with gel beads that allow neck wrap stay flexible at any temperature for best comfort and experience. Both sides of the neck wrap can be applied onto the skin, varying in level of cooling or hot effect: the soft plush side provides soothing cold preventing frostbite to the skin while the PVC side delivers penetrating cold or heat effectiveness. Get started with plush side to get used to the feeling of coolness of heat, then flip over the other side for more intense and long-lasting cooling effect.
• Ergonomic Design: With perfect shape to ensure proper neck coverage and application of cold or hot therapy this skin-friendly neck wrap clings to the curvature of the neck and shoulders snugly ensuring maximum comfort during thermo-therapy.
• Effective Pain Relief: The reusable neck wrap provides soothing relief for neck and delivers coolness or heat to affected areas. 
• Dual-Way Therapy: For cold therapy, place the gel wrap in the freezer at least 2 hours or until desired temperature is achieved. Use it for neck and shoulder muscle tension after workouts, shoulder aches, heat stroke prevention on hot days, swelling, bruises and or injuries. For heat therapy, heat up the gel wrap in microwave for at least 30sec and when heat slowly gets absorbed by the body, reheat again for 10-15 seconds, to sustain heating and healing effect. Heat therapy applied onto neck and shoulders helps increase circulation to promote rapid healing, loosen up tight muscles and reduce pain.
• Reusable: The neck wrap pack is designed for long-term use and is 100% pressure tested - no break, no leakage.

Product Specifications:

Product Type: Neck Wrap Pack
Application: Neck and Shoulders Pain Relieve
Color: Sky blue
Material: PVC, Gel Beads, Plush Fabric

Dimensions: 24.8"x 4.13"  / 63cm x 10.5cm

Package Includes: 

Hot and cold gel pack x 1

Storage Bag x 1

Specified Shipping Options & Delivery Timing:

Standard Shipping option is available for this product at check out. 

Order Processing Time takes 1-2 working days. 

Estimated Average Delivery time from China is 15-25 working days. 

Specified Returns & Refunds:

This product is subject to refund on one to one basis.

In case of product malfunction/delivery damage/wrong product being sent, we accept returns and provide refunds based on the following conditions: 

In case of product malfunction/delivery damage/wrong product being sent we accept returns and provide refunds based on the following conditions:

1. Our customer service has to be notified about the problem within 15 days upon the receipt of the product with proof.
2. Proof must be produced in a form of pictures and video as a documented confirmation of the damage claimed.

SHIPPING POLICY

Special Delivery for Egoreal Stretch

Egoreal Stretch enjoys 2-5 working days delivery in the US. For other products, please refer below.

Shipping Rates & Delivery Estimates    

Shipping rates is calculated on a "per item" basis depending on the shipping option you select.

Please refer to specified shipping options & delivery timing found at the description summary as well as the description tab. There may be domestic and international shipping options. Based on the option that you choose, this will form your purchase total on the checkout page. Not all products have expedited delivery options but will always have a standard delivery.

We may sometimes offer free shipping when a minimum order quantum is met regardless of whether it is the same item or a basket of several items bought together. This is subject to changes depending on the promotional periods in the year.

Providing an accurate current location by entering your shipping destination ZIP code can result in greater accuracy when reflected in the estimated arrival date.

Shipment Processing Time & Confirmation

All orders are processed within 2-3 business days.

Certain products may require additional days to process prior to shipping.

Orders are not shipped or delivered on weekends or holidays.

Orders may take longer to arrive due to variables outside of our control.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Order Tracking & Status

You will receive a tracking code in a notification email where you will be directed to the carrier's website to see the status of your shipment.

To avoid any rejected deliveries, please ensure that your delivery address is properly stated and capable of being delivered to.

PO boxes:  Please note that based on size, weight or supplier restrictions, some products cannot be shipped to or may be delayed when shipped to like a PO box address.

If you stipulate a PO box as the shipping address for one of these items, you will see a shipping alert in your cart, where alternative options need to be provided.

Either of the following Status conditions will occur. Please cooperate with the shipper when they contact you for delivery.

Status	Description
Pending	The order recently left the warehouse. It might take 5-7 days for the tracking code to be activated.
In Transit	The order has left the country of origin or has just arrived to its destination country and is pending customs inspection.
Pick up	The package has arrived at a local postal facility or is out for delivery.
Alert	One of the following has occurred: Item was refused by the addressee. The destination address is incorrect/ineligible/incomplete. The retention period for the package has expired. The addressee was absent.
Undelivered	There was an attempted delivery that failed: ·       The addressee was not available at the time of delivery. ·       The delivery was delayed or rescheduled. ·       The addressee requested later delivery. ·       The courier was unable to locate the address. ·       The address was in a rural or remote area.
Returned	The returned package was accepted by the supplier.
Delivered	The package was delivered to your customer.

 

Title to Products

Purchases of product through Egoreal.com are subject to a destination contract.

This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address, and Egoreal.com is not responsible for any loss, theft or damage after delivery.

Color	Sky Blue, Pink